10. 1. 2024
Khin-Wee Chen
I had trouble with my previous landlord and had to urgently seek new accommodations. Katka was a fantastic help. She was warm, friendly and professional. She arranged for a fruitful meeting with the landlord, facilitated the negotiation of some finer details in the contract and basically showed herself to be very supportive throughout the process. During the handover, she was super prepared: when we needed a special key to open the electric meter door, she whipped out a tool that did the trick. She even provided us with plastic shoe covers so that we do not dirty the floor of the apartment we were viewing. Her photographic documentation the condition of the apartment and everything was archived speedily online. She also assisted me in arranging for the transfer of energy contract and home insurance too. In contrast to my previous bad experience, Katka was amazing. I felt supported and safe in her hands.
